Customer Stories: Love, Loyalty & Luxury
At Diana Rafael, every piece we create is designed to capture a moment, a feeling, or a unique part of who you are. Our customers aren’t just buyers—they become part of our story, sharing their joy, love, and unforgettable experiences.
With over 450+ 5-star reviews online, our customers consistently celebrate the artistry, elegance, and meaning behind each design.

Candice on May 27, 2025
"I am so blown away with this beautiful ring! I asked if the setting could be lowered and it was no problem. The ring was shipped in a week and i received it within 4 days. My fiancé bought this as an upgrade and I am so in love with it!"

Brad on Jun 21, 2025
"Amazing. The ring was exactly what I was looking for. Walked through every step of the way for shipping too which was nice living in the US."

Bridgett.V on Jun 4, 2025
''Beautiful ring! While it’s not my most comfortable ring, it’s one of the prettiest. I’m happy I bought it for myself.''

Palmer on May 20, 2025
"She loved it. Thank you!"

Gary on Apr 16, 2025
"To any and all, this jeweller offers extraordinarily unique and exquisite gifts for a loved one. They met or even exceeded my expectations in terms of quality and customer service. And the delivery with their wise choice of an international carrier was simply outstanding. And finally; it’s one thing to perform as this shop has so well…it’s quite another to do so under the guidance of an owner who is as remarkable as Daniel. His dedication to making this customer happy with his hands on and very personal involvement will always be remembered Thanks to all who helped. I’ll be back!!."

Jermaine on Apr 8, 2025
"Quality was great Well worth the price"

Samuel on Apr 1, 2025
"Absolutely gorgeous ring and arrived as pictured. Excellent and super fast customer service help from Daniel when Fedex was giving me trouble picking up the package."

Irma on Mar 19, 2025
"Great craftsmanship and the ring matched the description perfectly. Came with a certificate as well!"

Chelsea on Feb 19, 2025
"Daniel did such an amazing job on my custom ring. He did everything I asked for and more. They made and shipped ring in such a timely manor."

Daina on Feb 14, 2025
"This ring is everything I dreamed of and more! Pictures do not do it justice! I am thrilled with the quality and the whole experience was wonderful. Can not recommend them enough!"

Emory on Feb 6, 2025
"If you’re considering ordering from this company, DO IT!! This is my second order, and I will forever order black diamonds from this company! The customer service is PERFECT! I was skeptical of spending so much money on an order through Etsy, but I am SO glad I did!!"

Enrique on Aug 30, 2024
This is my second purchase to complete the engagement and wedding ring set. Love how unique and beautiful crafted the ring is and I can’t wait for my bride to be to wear it!

Pete on Aug 30, 2024
"Compliments my fiancé's engagement ring perfectly."

Gun on Aug 14, 2024
"Im completly amazed at this piece. I couldnt ask for more. Thank you for helping with customs and for making sure it got to me safely. -Erik Lewis"

Andrew on Jun 26, 2024
"Seller was very helping with shipping issues"

katybarnard on Jun 23, 2024
"Great product! Excellent customer service. Would definitely recommend."

Noel on Apr 10, 2024
"It's absolutely breathtaking! I love it so much !"

Laura on Jul 23, 2025
"Beautiful ring! The owner was a lot of help with shipping"

Thomas on Jul 14, 2025
"Great ring especially for the price"

Nathan on Jul 16, 2025
"11/10 thank you Daniel!!! :)
Daniel was absolutely outstanding, answering all of my ridiculous questions and requests. Made me the most gorgeous ring I’ve seen and cannot wait to show it off to the world. Too tier pricing, service, and craftsmanship. Very highly recommend :) thank you so much"

Benjamin on Dec 12, 2024
These are great earrings. Took a while to clear customs but once they did there were no other delays. Highly recommend.

Craig on Dec 4, 2024
"Great craftsmanship on this ring and truly appreciate support from the vendor from purchase to delivery. The ring is as I expected...am proud of my purchase."

Piotr on Jan 31, 2025
"The ring is wonderful, Daniel was very helpful along the way"

Molly on Nov 11, 2024
"This necklace is absolutely beautiful! Daniel was truly a pleasure to work with, he accommodated a few special requests and created the exact necklace I was looking for. I'm thrilled with this purchase :)"

Anton on Sep 28, 2024
"Thank you so much for your excellent service, especially Daniel. The ring is beautifully crafted, just as described!"

Joseph on Jul 20, 2024
"Great service, beautiful ring! Thank you!"

Christina on Apr 3, 2024
"Ring is 10/10! Absolutely beautiful! Communication/customer service was pretty good. Shipping was a bit late (was supposed to ship 3/14, label wasn't printed until 3/19, FedEx didn't receive until 3/21). Total ship time to midwest US from date FedEx received package was 2 weeks. Overall, would absolutely order from this shop again! Thank you for my dream ring!!"